skulls web store FAQ section

Your satisfaction is important to us. If you are unsatisfied with your unused, still sealed product you may return it for a refund within 10 business days of the receipt. All returns must be pre-approved by Gift Impact and receive an RMA number. All return items are subject to a 15% restocking fee. No return will be authorized after 10 business days from the date of purchase. For more information, please visit: http://www.giftimpact.com/services/cancel_and_returns.html

We know you want your item as quickly as possible and do our best to get it sent out the same or next business day. We'll email you a ship confirmation with tracking info once your order has shipped. If you don't receive the email please check your spam folder since it may get trapped there. We only ship to U.S. addresses.

Please contact us via our secured customer service page at: https://www.giftimpact.com/contactus/. Our customer service team is always standby to answer any question and concern you might have.

As the Oklahoma business, we are required by law to collect 8.375% sales tax on purchases shipped to an address in Oklahoma. Otherwise, there is no tax.

No, credit card payments can be made through Goggle Checkout without opening an account. All you have to do is to provide your credit card information during the checkout process. Your payment will be made through Google Checkout. Alternatively, you can pay by Money Orders and Cashiers Checks. For more information go to http://checkout.google.com

Google Checkout is enhanced credit card processing services. It is extremely secure, provides you with fraud protection, and protects your privacy by not disclosing your credit card information to the seller. Please buy with confidence, myDreamSkulls.com uses Google Checkout to protect both sellers and buyers. For more information go to http://checkout.google.com

Credit card payments can be made through Google Checkout.

If you receive your item damaged, please contact Gift Impact within 3 (three) days of receipt. We will send a replacement item right away. There is no hassle for you.